Deepgram

Join us for an AI voice strategy session designed for government agencies looking to modernize contact centers and service desks while meeting strict security and compliance requirements. Carahsoft and Deepgram will share practical strategies, real-world insights and frameworks to help you confidently deploy AI-powered voice agents.

Attendees will learn how to:

• Understand how AI voice agents operate in high-volume environments
• Integrate voice AI with existing contact center and telephony systems
• Maintain compliance by keeping sensitive data within approved environments
• Identify high-impact use cases across citizen services and internal support
• Apply lessons learned to accelerate deployment and avoid common challenges
• Evaluate low-risk, high-ROI pilot opportunities

You’ll leave with clear next steps and a roadmap to begin implementing AI voice agents.