From Silos to Shared Systems: How One Florida City Scaled Smarter Work Across Departments

Most modernization efforts in government start with a big plan — and stall just as quickly. The challenge isn’t a lack of tools. It’s getting departments aligned, processes connected and people using the tools given to them.

This webinar takes a different angle. Instead of top-down overhauls, we’ll look at how the city of Coral Springs, Florida, built momentum from within: starting small, proving value and expanding organically across departments. You’ll hear how teams moved from disconnected workflows and siloed data to a more unified, transparent way of working that leadership can actually see and act on.

Featuring Nicole Giordano, performance management manager for Coral Springs, this session offers a practical look at how a platform-based approach can support cross-department collaboration, align work to strategic goals and create a shared operating picture.

Why attend:

• See how Coral Springs scaled change without forcing a massive IT lift upfront — starting with one team and expanding based on real demand
• Learn how to break down silos and create visibility across departments
• Understand how IT leaders can support a platform approach that balances flexibility, governance and adoption