From Trust to Truth: Building AI Literacy Across Health Enterprises

What you’ll learn

• Practical techniques to strengthen critical thinking and reduce automation bias when using AI

• How to improve validation and decision-making across technology, clinical and business teams

• Approaches to building AI literacy through repeatable, measurable exercises

AI literacy is becoming a critical differentiator for organizations seeking to realize value from their AI investments. Yet many enterprises continue to face a human capability gap, where skills such as critical thinking, effective model engagement and output validation lag behind the pace of technology adoption.

This session introduces a repeatable "hallucination hunter" exercise designed to help teams strengthen critical thinking, improve validation workflows and build confidence in AI-assisted decision making. Gartner experts will explore how organizations can develop measurable AI literacy competencies, incorporate capability-building exercises into everyday work practices and create a more disciplined approach to safe and effective AI adoption across technology, clinical and business teams.