BPM for Government: Improving Core Mission Performance Through Process

Who has it? What’s the status? When will it be done? Government decision makers are asked these types of questions every day, and their ability to answer is often hindered by lack of visibility into core processes. To meet the new demands for transparency, accountability and visibility, and to foster collaboration beyond traditional boundaries, agencies are driving process improvement through Business Process Management (BPM) software.

By automating complex processes and providing real-time access to critical information and applications, BPM drives significant, measurable improvements in service quality and delivery to constituents. When coupled with the cost and flexibility benefits of Cloud Computing, and the collaborative enablement of social technologies, BPM allows agencies to reach new levels of performance faster.

Featured speaker Janelle Hill, VP at Gartner, will discuss what’s driving the imperative for Government process improvement and the value of BPM in helping meet mission-critical agency objectives. Appian CEO Matt Calkins will share success stories from Appian’s extensive government customer base.

Attendees will learn how BPM helps government agencies:

Standardize processes so they can be measured and optimized
Measure process performance to define and attain Service Level Agreements
Facilitate adherence to Standard Operating Procedures agency-wide
Empower business users to drive process improvement, with minimal impact on scarce IT resources

Wednesday, May 5, 2010
Willard Intercontinental
1401 Pennsylvania Avenue NW
Washington, DC 20004

Agenda

7:00 AM – 8:00 AM

Breakfast & Schmooze

8:00 AM – 8:40 AM

Keynote: Janelle Hill, VP at Gartner

8:40 AM – 9:15 AM

Panel of Experts

9:15 AM – 9:45 AM

More Schmooze

Early Bird Price
$39

Speaker and Presenter Information

Janelle Hill Vice President Gartner Janelle is an industry expert on BPM and software infrastructure, with more than 25 years of IT experience working as a technology provider, a technology consumer and a consultant/analyst. She currently researches BPM disciplines and new, BPM-enabling technologies. She also focuses on linking business process improvement objectives to enterprise performance goals, objectives and strategies. She has held both technical and management roles in application architecture, database development, IT operations, and product marketing and sales with Meta Group, Vitria, Gartner, MCI, IBM, Select Magazines and Standard Motor Products

Relevant Government Agencies

Intelligence Agencies, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, National Institutes of Health, FAA