Citizen Engagement in the Digital Era, with insight from leading analyst firm
As technology continues to permeate nearly every area of daily life, citizen expectations for interacting with government entities are shifting. Citizens today want a personalized, multi-channel experience when interacting with government services. In this webinar, featured speaker Ruthbea Clarke, Research Director of the global Smart Cities Strategies program at IDC, will address how to build a robust citizen engagement strategy through digital communications to better meet citizen expectations. Ruthbea will provide actionable communication takeaways that public sector organizations can implement immediately to achieve greater citizen satisfaction with their organization.
Speaker and Presenter Information
Ruthbea Yesner Clarke is research director of the global Smart Cities Strategies program at IDC. In this program, Ms. Clarke discusses strategies and execution of relevant Smart City technologies and services implementations with a focus on local government administration and economic development, smart public works, intelligent transportation systems, intelligent public safety, and innovations in citizen engagement, mobility and social business. Ms. Clarke also contributes to consulting engagements and custom research requests to support state and local governments' Smart City strategies and IT vendors’ overall Smart City market strategies.Relevant Government Agencies
Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau, USAID, National Guard Association, EEOC
Event Type
Webcast
When
Tue, Jan 28, 2014, 12:00pm - 1:00pm
CT
Cost
| Complimentary: | $0.00 |
Website
Click here to visit event website
Organizer
GovDelivery
