Adobe Day in Richmond

Create Compelling Experiences

Citizens are beginning to demand that government offer the same capabilities of leading banks and commercial service companies. People want to not only transact and receive services from government online, they want to be included in the wider social and digital dialogue. Traditional, costly means of communication no longer satisfy these technology-savvy consumers. So there’s an urgent need for digital solutions that can provide government entities with effective tools to integrate traditional information vehicles with cohesive, multichannel public service and engagement strategies.

In this session you will learn about:

Creating personal and rich content and delivering it across any channel—from web and mobile to forms and communities
How implementing a modern self-service model for citizens can not only transform interactions with government, but will also reduce interaction costs
How to improve the quality of service delivery without having to overhaul legacy systems through the modernization of user interfaces

Agenda
8:30 a.m.–9:00 a.m.	Breakfast and Registration
9:00 a.m.–9:15 a.m.	Welcome Adobe Digital Government Overview
9:15 a.m.–10:00 a.m.	The Future of Citizen Self-Service Presentation and Demo
10:00 a.m.–10:15 a.m.	Break
10:15 a.m.–11:00 a.m.	Adobe Experience Manager Overview
11:00 a.m.–11:45 a.m.	e-sign and the Adobe Document Cloud
11:45 a.m.–12:00 p.m.	Q&A and Wrap-Up