Microcontent & Chatbots: The next frontier in Technical Communication

A huge volume of technical content gets created and published every day in today’s world. Customers and end-users often get overwhelmed when they are forced to navigate through this huge volume of Help Content when they are looking for any particular Help related information. It is the need of the hour that your customers have quick access to specific Help information which is readily available to them during their hours of need. How do we ensure that you extend that last-mile support to your customers?

In this session, Vivek Kumar, Director of Products at Adobe, will explore how you can solve this challenge with Microcontent authoring support in Adobe RoboHelp. In this session, he will share insights on how Help authors, knowledgebase experts, and user assistant designers in your technical documentation team can:

• Create modular and information-rich content snippets within Adobe RoboHelp
• Leverage Microcontent for search engine output, feature snippets, in-context Help, and other channels
• Use Microcontent to power next-generation chatbots

Register now for the live webinar and to get access to the recording after the webinar.