Making Shared Services Work

Benefits

Local governments across the country are looking for more efficient ways to deliver services in these lean times. In addition to internal budget and efficiency initiatives, many governments are looking to partner with other governments or the private sector in an effort to reduce costs while maintaining service quality. These approaches include contracting, privatization, functional consolidations, collaboration, asset sales, and the like. Shared Services, where governments join together in some manner to delivery services to their citizens, is a particularly useful method and the subject of this live audio conference.

Learning Objectives:

You will be able to explain approaches to service delivery structure in local government.
You will be able to review common applications of shared services.
You will be able to recognize when to use a shared services approach.
You will be able to identify decision criteria for shared services opportunities.

Agenda