Extinguish Community Requests with On Fire Digital Services

Heroic events often capture the community’s imagination of their fire departments. But it’s the mundane work – issuing permits, renewing licenses, and fulfilling routine community requests – that take up your time.

For departments, these task are demanding, tedious, and costly; for residents, navigating a tangle of PDFs and basic online forms is frustrating and time consuming.

Join us for a 30-minute webinar on Thursday, Jan. 21st at 3 p.m. ET / 12 p.m. PT to learn how to:

• Improve customer service by letting residents submit requests 100% digitally (no printing, mailing, calling or stopping in), 24/7.
• Reduce the hassle of fulfilling requests with a staff portal that lets you quickly review, assign, and complete requests.
• Waste less time by automating data transfer between personnel and departments.
• Independently launch any new digital services without contracting with expensive third-party vendors or consultants.
• Launch new services quickly by connecting existing technology to plug-and-play solutions.
• Keep staff and citizens informed of request status – start to finish – through automatically tracked transactions.

With Granicus, you can digitize any service quickly, including:

• Child Safety Seat Inspection Request
• Resident Parking Permit Application
• Business Parking Permit Application
• Non-Resident Senior Parking Permit Application
• Burn Permit Application
• Fire Station Tour Request
• Officer Appearance / Presentation Request
• Fire Department Volunteer Application
• And more