Unleash ITSM Potential with Jira Service Management

This event qualifies for Up to 3.6 CPEs

In the midst of rapid transformation, IT teams are constrained by old ways of working and legacy ITSM tools. Rigid processes, disconnected tools, and silos between development and operations teams prevent teams from enabling a high-performing digital business.

Hear from Derek Fields, Atlassian Practice Manager at RightStar, as he demonstrates the three key elements of operationg a proactive Service Desk:

Ticket Management
Configure Management
Alerts and Responses

In this class, attendees will utilize Atlassian’s industry-leading Jira Service Management product to understand the capabilities needed to address all three of these ITSM functions.

Learn how Jira Service Management can empower teams to deliver end-to-end value at high-velocity with an ITSM platform that accelerates the flow of work between development and operations.