How to Deliver a Modern Customer Experience Like the Country's Most Forward-Thinking DMVs

Citizens are holding the government to high standards of communication -demanding that they interact with speed, efficiency, and accuracy, like their favorite e-commerce companies do.

Reasons such as customer service, Real ID mandates, and other pandemic requirements have accelerated creativity in the Department of Motor Vehicles across the country.

 

Register now for this upcoming webinar to find new ways to communicate and connect with the constituents through new channels, especially as we continue to navigate through this COVID-19 era.

 

Join us to hear from Susie Guyer, Chief Communication and Engagement Officer at the Indiana Bureau of Motor Vehicles, on how her organization leveraged the cloud to deliver cross channel personalized experiences at every step of the customer lifecycle. Then learn how to utilize creative communication strategies with constituents to result in meaningful outcomes through a live demo.