Reimagining the Citizen Experience: How Technology Plays a Role in the Government Service Experience

In the age of on-demand service, state and local governments are under tremendous pressure to deliver a safe and efficient citizen experience. However, governments often rely on archaic or broken systems that lead to issues like long lines, poor interactions with citizens, and lack of insight into data that create a less efficient and enjoyable visit.

In this webinar, you’ll hear from Zach Zipay of QLess, who helps state and local governments reimagine the role of technology in their workflows. At the end of the webinar, you can expect to walk away with a better understanding of:

• The current and future states of government technology
• How to create a roadmap of discovering, considering, and implementing tech solutions
• Examples of technology that have an immediate effect on your service experience