How To: Evaluate Digital Government Service Delivery Technologies
New world. New experiences. It’s time for a new toolkit.
With consumers now accustomed to doing everything with just a few clicks, government agencies are setting ambitious goals to improve the resident experience online. It’s good for resident trust and satisfaction, and it’s good for agency efficiency.
But what should agency leaders prioritize as they evaluate digital service delivery technologies?
Join us for a discussion with a panel of government agencies who’ve “been there, done that.”
On the agenda:
- How to effectively champion modernization in your agency
- Key requirements for any technology vendor your agency is considering
- The role of user experience in driving adoption and channel shift
- Technical must-haves for a payments solution
- How to evaluate a vendor’s partnership orientation to find the right fit for your needs
Register today for this informative session that will give you the insights and toolkit to help your organization evaluate and plan for accelerated digital service delivery excellence in 2023!
Speaker and Presenter Information
Todd Shanley
Chief Information Officer
Cabarrus County, North Carolina
John M. Globensky
City Treasurer
Grand Rapids, Michigan
Jack Laskowitz – Moderator
VP of RevOps
PayIt
Michelle M. Havich – Host
Senior Editor
American City & County
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Feb 22, 2023, 2:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
American City & County