Reduce Your Contact Center Costs With Advanced Analytics and Speech Personalization
In this on-demand webinar, Daniel O'Sullivan, Founder and CEO of Gyst Technologies, led an informative webinar that expanded attendees’ knowledge about the use of advanced analytics and speech personalization in contact centers. Explore behavior-driven personalization in your IVR channels and 'voicebots' to deflect calls away from expensive agents and drive costs down.
This webinar helped attendees and their agencies:
- Discover new ways to reduce costs in your contact center
- Provide improved caller experiences and better service to
your customers - Gain invaluable insights and guidance for your digital transformation journey
Speaker and Presenter Information
Daniel O'Sullivan, Founder and CEO, Gyst Technologies
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
On-Demand Webcast
This event has no exhibitor/sponsor opportunities
Cost
Complimentary: $ 0.00
Where
Virtual Event
Website
Click here to visit event website
Event Sponsors
Organizer
AWS Government Team at Carahsoft