Customer Identity and the Customer Experience Benefits
Join us for an engaging webinar hosted by Deloitte and Okta, where we will explore the importance of Customer Identity in delivering a trustworthy, contextualized, and frictionless omni-channel experience.
In today's digital landscape, customers expect quick access to what they need, personalized interactions, and the assurance that their data is secure. Failure to meet these expectations can result in losing ground to competitors who prioritize trust and customer-centric experiences.
During this interactive discussion, we will delve into how Customer Identity empowers organizations to infuse trust into their services and brands, starting from the initial click and continuing throughout the customer journey. Our industry experts will provide valuable insights on key topics, including:
- Establishing trust at sign-up
- Leveraging the login experience to increase loyalty
- Enriching user profiles in a non-disruptive, consent-forward manner
Speaker and Presenter Information
Deepak Goyal, Senior Manager - Cyber & Strategic Risk, Deloitte
Vivek (Vic) Lodhi, Managing Director, Deloitte
Liz Rivera, Senior Product Marketing Manager, Okta
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Aug 23, 2023, 10:00am - 11:00am
PT
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
Okta | Deloitte