Medallia Connect: Washington D.C.
Turn mission critical insights into action that drives impact. Now more than ever it is essential to increase efficiency, measure ROI, and personalize experience in order to build trust. Hear from public sector leaders how they are hardwiring CX and EX insights into the culture and operations of their organization. Agency leaders are now empowered to engage in real-time through direct dashboard access. With actionable and predictive data analytics, you can measure the tax-payer and employee experiences to improve service delivery.
Join Medallia for this session where a panel of government and industry leaders will discuss:
- Best practices for successful EX/CX programs
- Unlocking frictionless government experiences through personalized multi-channel journeys
- Capturing the ROI of experience programs
- Leveraging text analytics and digital solutions to unlock the power of unstructured data
Speaker and Presenter Information
Please visit our website to view a list of speakers!
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
This event has no exhibitor/sponsor opportunities
When
Thu, Oct 19, 2023, 9:00am - 4:00pm
ET
Cost
Complimentary: $ 0.00
Where
Washington Marriott at Metro Center
775 12th St NW
Washington, DC 20005
Get directions
Website
Click here to visit event website
Organizer
Medallia