Elevating Student Experience in Higher Education With Proactive Conversational AI

In today's complex world of Higher Education, the challenge isn't just about reaching out and getting through the noise; it's about ensuring every student feels heard, engaged, and seamlessly guided throughout their academic journey, regardless of its duration. Learn how to achieve student engagement in proactive, adaptive conversations that update them in real-time. With NICE's proactive conversational AI, you can adopt a dynamic engagement strategy that evolves based on real-time student data and results in reduced student drop-outs. 

Watch this on-demand webinar to harness the power of proprietary Natural Language Understanding, ensuring that proactive conversations mean the student never has to initiate engagement with a human agent.

Specifically, viewers will learn how to leverage NICE CXOne and ContactEngine to:

• Manage extended journeys with ease across voice bot, text bot, email, recorded voice, web forms and your custom apps
• Prevent over-communication and miscommunication, ensuring clarity and purpose in every interaction
• Gain human & AI harmony with seamless transitions when human intervention is necessary
• Keep a pulse on every interaction, every moment, with 24/7/365 KPI, API, and data feed monitoring

Discover a world where communication isn't just open but is frictionless, reducing the chance of missed student connection to nearly zero!