Robotic Process Automation in the Public Sector

By 2024, 75% of public sector organisations are expected to have at least three hyperautomation initiatives launched or underway. RPA is a critical part of this modernisation journey.

This focus on automation will come as no surprise to public sector executives and change agents. RPA has been a embraced on a large scale because of its ability to streamline and optimise processes, freeing up staff to work on more complex value-added activities. The projected ROI of automation initiatives has long lasting positive impacts, including improved data quality and user experience.

However, it is estimated 30-50% of RPA projects fail globally. Poorly defined business processes; insufficient understanding of business capability, lack of governance, stakeholder resistance and low adoption and lack of flexibility are to blame.

This online course has been designed to provide corporate services executives with frameworks and tools to pre-empt the obstacles, evaluate the gaps in capability, uplift governance and improve data quality.

This short course is designed for public servants who are currently looking to advance RPA and automation project across the organsiation. It will be focusing on the weakest links in automation, it will teach you pre-empt and prevent the biggest hurdles and our experienced trainer will provide you with the insight to set you up for success.

Through an innovative mix of presentations, interactive group discussions and structured expert feedback, you will leave this course with actionable insights on documenting your business, defining processes, building stake-holder engagement plans and much more.