Lean Six Sigma Green Belt
This event qualifies for 18 CPEs
Green belt recipients will leave the workshop with the tools necessary to:
• Lead and evaluate Six Sigma implementation and deployment in your organization
• Thoroughly understand and work with advanced Six Sigma concepts and applications
• Communicate and relay basic statistical calculations to senior management and critical decision making bodies
• Understand the methods and reasons for developing and analyzing an experimental design
Speaker and Presenter Information
Roy A Barnes: Former Senior Vice-President – Customer Experience and Development,Marriott Vacation Club International; President, Blue Space Consulting Mr. Barnes is currently head of Blue Space Consulting, an Orlando-based consulting firm specializing in strategic planning, customer experience design and change management. As the former Senior Vice-President for Customer Experience and Development with Marriott Vacation Club International (MVCI), Roy was responsible for global strategic management and customer vacation experience strategy for MVCI, the leisure/vacation ownership division of Marriott International. A twenty year veteran of the hospitality business, Roy led successful efforts both within Marriott International and MVCI to improve operations, process management and performance accountability at all organizational levels. He co-directed efforts at Marriott International on Sales 2000, a top to bottom restructuring of the Sales and Marketing effort as well as leading the process re-engineering work with MVCI’s Customer Relationship Management effort, Mr. Barnes is well acquainted with all aspects of the organizational challenges of customer focused business transformation.This event has no exhibitor/sponsor opportunities
When
Wed-Fri, Nov 14-16, 2012, 8:30am - 4:00pm
Where
The Performance Learning Center
901 New York Avenue, NW 3rd Floor West Tower
Washington, DC 20001
Get directions
Website
Click here to visit event website
Organizer
The Performance Institute
