Salesforce New York State Innovation Day

Join your government peers, industry experts, and Salesforce team for Salesforce New York Innovation Day where we will explore:

Key pillars for delivering an optimal constituent experience
A vision of the ideal constituent experience
The role of data in delivering this experience
How your peers have been innovating to enhance the constituent experience
How agencies are embracing an incremental approach on their modernization journey

Join us to hear from public speakers including:

NY State Department of Labor discussing Unemployment Insurance Contact Center
Metropolitan Transit Authority (MTA) discussing Ridership Engagement
Connecticut Department of Administrative Services discussing Business One-Stop

With opening remarks from Office of Information Technology Services CIO, Dru Rai.