Transformative Excellence: Rosevilles Citizen-Centric Evolution
Register now for a complimentary webinar where Granicus will explore the success story of Roseville, California, and their journey to enhance the citizen experience through effective change management.
Specifically, attendees will:
- Gain insights into the challenges faced by Roseville that led them to move to a new 311/CRM system
- Hear about the project planning and lessons learned along the way, including how new programs, changes in service approaches, and outcomes are now quantified
- Understand the impact of change on the organization that included efficiency, decision-making, transparency, and community feedback
Don’t miss the opportunity to learn from real-world experiences and gain actionable insights into successful change management.
Speaker and Presenter Information
Melissa Hernandez, Business System Analyst, City of Roseville
Mollie Chacon, Information Technology Program Manager, City of Roseville
Carolina Prieto, Solutions Advisor, Granicus
Relevant Government Agencies
State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Mon, Mar 11, 2024, 12:00pm - 1:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
Granicus Government Team at Carahsoft