How Digital Playbooks Propel Federal Modernization

Successful federal modernization requires an artful blend of people, process, and technology—with a relentless focus on enabling business transformation. A “digital playbook” can provide a comprehensive guide to the process, describing both overarching strategy and tactical approaches.

Using a templatized technology strategy can boost mission outcomes while humanizing data-driven modernization and leveraging artificial intelligence in a responsible, transparent way. For instance, the U.S. Digital Service outlines 13 such “plays,” drawn from best practices both in government and the private sector, aimed at developing a modernization ecosystem that enables cloud, data, and security.

Learning Objectives:

• Identify and distinguish between technical and human-oriented objectives in achieving digital transformation
• Delineate the roles of leaders and teams, and the skills they should bring to the project
• Understand how to incorporate the goal – fulfilling the agency’s mission – into each play
• Evaluate budgets and contracts with the objective of supporting digital transformation projects, including delivery schedules and performance expectations