As constituents' expectations evolve alongside technological advancements, government agencies must adapt their services to better meet the needs of customers across the nation. Doing so requires focus on and investment in the customer experience (CX). And with the emergence of artificial intelligence (AI) leaders are looking to its potential to improve CX. How is the rise of cutting-edge technologies like AI reshaping traditional approaches t...

ChannelPro produces premier educational and networking events for MSPs and channel partners seeking new opportunities to network and build partnerships with leading vendors, discover actionable strategies for growing a profitable business, and gain expert-level insights for fostering a cyber resilient culture. We are hosting eight events in 2024, and qualified channel partners who attend any one of them will enjoy free access to: All sessions,...

The Future of Government is Here! On June 4th-6th, join your fellow Government Trailblazers from across the country in Chicago for inspirational sessions, trailblazing customer success stories, the latest product news, and innovative demonstrations on how you can become tomorrow's government today, with AI + Data + CRM + Trust. Explore the unified power of the Salesforce Customer 360 - from Public Sector Solutions to Marketing Cloud to MuleSof...

Join the Center for Digital Government on June 5 at 11am PT/2pm ET for a uniquely practical perspective on IT modernization. We’re bringing together IT leaders from cities and counties to explain how they’re addressing technical debt, updating critical systems and launching new services. Our 2023 surveys gathered detailed information from more than 100 cities and counties on enterprise computing initiatives, network modernization,...

In today’s digital world, government agencies are inundated with data. From data warehouses and big data platforms, the challenge of efficiently managing, processing, and extracting value from this data is immense. As the volume of data continues to grow, so does the need for modern, efficient, and cost-effective solutions. Speedata’s Advanced Processing Unit (APU) offers the potential to enhance performance by up to 50 times while...

On June 5, the U.S. Department of Energy (DOE) will virtually convene stakeholders to discuss the Affordable Home Energy Shot™—an ambitious initiative to reduce the upfront cost of upgrading a home by at least 50% while reducing energy bills by 20% within a decade. Nearly one in four households nationwide experience high energy burdens; as a result, more than 20% fell behind on their energy bills in 2022. These trends disproportion...

Enterprise resource planning (ERP) systems are integral to streamlining operations and centralizing data. But rigid architecture can make it difficult to adapt to modern technologies or tailor to evolving mission requirements. And upgrading ERP systems can be lengthy, disruptive, and costly. Attend this webinar to explore a proven approach to ERP modernization: a low-code agility layer to unlock adaptability and empower business users to drive...

The 2024 Army Intelligence & Security Enterprise (AISE) Industry Day brings together key leaders from Army Acquisition, Army Intelligence, and Army Program Management to help industry gain insights into the technologies, capabilities, and services required to support Army Intelligence in the future. The theme for 2024 is Transformation in Contact: Modernizing Intelligence for a Globally Engaged Army and the agenda includes remarks by U.S....

We are thrilled to announce that the Northeast Contact Center Forum (NECCF) is hosting its 22nd Annual Conference & Expo at the iconic Gillette Stadium on June 4, 2024! Mark your calendars for a day filled with insightful discussions, networking opportunities, and the latest innovations in the contact center industry. Secure your spot at the premier contact center event of the year. Register now to take advantage of early bird pricing and...