Public surveys are a critical CX tool for gauging your services’ effectiveness and measuring constituent engagement. But if your surveys aren’t currently hitting the mark or providing the right insight, you’re missing out on important feedback from those you serve. Join us online Monday, April 15 at 4 p.m. ET/1 p.m. PT to hear from a government CX expert about how to ramp up the effectiveness of your public surveys.

Florida is the third-largest state in the U.S. by population, and it continues to grow rapidly – from 2010 to 2020, its population grew by 14.5%. That kind of growth rate might be the envy of other states, but it also means increased pressure on the state government to deliver internet-based, user-friendly services for everything from child support services to renewing business licenses. Bringing digital transformation to the Sunshine St...

It has become clear over the past several years that maintaining U.S. election integrity is not just a single agency’s responsibility. Conducting fair and accurate elections is the responsibility of each state and territory. Meanwhile, nation-states, partisans, and scammers can interfere with voter information, try to cast doubt on election outcomes, and spread disinformation across social media, to name just a few. The Office of the Dir...

Government Contracting: Luck Or Strategy REGISTER HERE https://www.govassociation.org/event-5544430 If you own a business that you want to expand from the commercial market to the government market, then this training session is for you. The government is the largest customer in the world and you should be selling your product or service to your country. Find out how you can expand your business by working with Uncle Sam. When: Wednesday, Marc...

Learn The Importance Of Certifications And Small Business Programs In Government Contracting REGISTER HERE https://www.govassociation.org/event-5601848 Join us weekly as we train and prepare you to capture government contracts. These sessions are designed to prepare those enrolled in the Certified Capture Manager (CCM) Program to prepare their businesses for success and to prepare them to become certified capture manager professionals. Certifi...

With a growing number of dams approaching their design service life, dam safety engineers are looking for ways to mitigate the risks related to public safety, aging infrastructure and rising maintenance costs. Modernizing dam monitoring and maintenance practices with digital advancements, including the latest automated condition monitoring solutions, drone-captured reality modeling and digital twins, are giving public sector dam operators tool...

Developing The Technical Proposal In Government Contracting REGISTER HEREhttps://www.govassociation.org/event-5623386 Come join us weekly as we train and prepare you to capture government contracts. These sessions are designed to prepare those enrolled in the Certified Capture Manager (CCM) Program to prepare their businesses for success and to prepare them to become certified capture manager professionals. CLASS TIME: Every Thursday evening f...

Capability Statement, Brief, Website-Your Brand In Government Contracting REGISTER HERE https://www.govassociation.org/event-5609956 This week’s lab is set up to help you create an image that is attractive to government buyers. Feel free to submit any marketing materials you have for review. LAB TOPIC: What is Branding Why do you need government friendly marketing materials? What is different between branding in the government market com...

Learning To Speak Governese And Understanding The Procurement Process In Government Contracting (Education and Contract Vehicles) REGISTER HERE https://www.govassociation.org/event-5601590 Come join us weekly as we train and prepare you to capture government contracts. These sessions are designed to prepare those enrolled in the Certified Capture Manager (CCM) Program to pass the CCM Exam and to become certified professionals. Also, these clas...

Educational institutions and state and local agencies historically have been challenged to keep up with technological advancements – their budgets are tight, their users are increasingly distributed post-pandemic, and they face significant operating expenses from maintaining legacy architectures and equipment. Digital transformation is appealing, but for many organizations the challenge is where to start. As the generation of data has ex...