Government agencies require feedback from citizens and multiple other stakeholders to improve customer experience. Effective feedback systems require well thought-out survey questions to obtain valid data. A poor questionnaire will not enlighten decisions, and worse, it could generate bad data that misleads decision makers! The Survey Questionnaire Design Training Seminar was created to help agencies maximize the value derived from agency surv...

DEF CON is one of the world’s longest running and largest hacker conventions. Government security researchers, cyber staff, developers, IT employees, and law enforcement join black and white hat hackers at this conference to better understand the significant vulnerabilities facing public and private sector technology, systems, and products. REGISTRATION IS NOT AVAILABLE AT THIS TIME. PLEASE SEE EVENT WEBSITE FOR MORE INFORMATION.

We are now one year on from when GDPR became law, but the compliance race is far from over. Many organizations undoubtedly made a huge effort to revamp their processes and security around personal data—but how effective have they been? In this webcast, Forcepoint Security Strategist Duncan Brown is joined by IDC’s Research Director for European Security Martin Whitworth as they discuss where we succeeded, where mistakes were made,...

With Adobe Premiere Pro--the industry's most innovative and cutting-edge video editing software for film, TV, and the web--users are able to take their projects to the next level! Tell your agency's story with smarter tools built to craft footage into polished films and videos all into one seamless workflow. Join our complimentary webinar to discover how Premiere Pro meets all of your video editing needs with an endless amount of video produc...

Government design shouldn't be stressful. Come to our Design Open House, meet our award-winning team, and discover ways to improve your design and print projects. • Learn about GPO's design, printing, and 508 compliant services• Tour our printing plant (10:00 am - 11:00 am)• Design review — bring your projects!

Are you looking for ways to redesign and refresh your website? Proven strategies for a mobile app? New ways to engage with your audiences using social media and video? Then this training is designed for you! Expand your reach and gain the involvement — and trust — of your audience by utilizing more impactful, compelling & relevant digital communications to relay your messages and information more effectively. Hear how other gov...

The Government Social Media Conference (GSMCON) is the only major government social media training event in the United States designed to educate local, regional, state and federal agencies on social media best practices. It’s simply the best learning experience around for social media contributors to learn practical skills for managing public sector issues. Collaborate with a network of state and local social media managers.Learn strat...

Free Online Training | Earn Up to 5 CPE CreditsGovernment CX Virtual Summit: Putting the Citizen FirstWednesday, March 20 | 10am-4:30pm ET/7am-1:30pm PT | #GLTrain In order to understand new technologies, processes and best practices around the citizen experience (CX), you’re invited to participate in GovLoop and Carahsoft’s free Government CX Virtual Summit – Putting the Citizen First on Wednesday, March 20th from 10am-4:3...

While public speaking can be intimidating, it is a skill just like any other that can be practiced and perfected. Learning about best practices can reduce anxiety and make one a more engaging and effective speaker, with the presence to authentically connect with any audience. Join NextGen online on Wednesday, March 13 at 2:00 p.m. ET/11 a.m. PT to hear from experts who can help you transform into a confident and successful public speaker, no m...

Adobe is inspiring creative communication professionals to go above and beyond in the public sector with the combined powers of Adobe Illustrator, the industry-standard vector graphics app, and Adobe InDesign, the industry-leading page design and layout app. Join our complimentary webinar to discover ways to work smarter and more efficiently with Adobe creativity and design solutions. Whether you're just starting out, or a seasoned pro, attend...