Don’t miss this All-Star speaker lineup, information-packed, interactive forum – designed to help you transform the way you communicate with your citizens! Social Media for Government Communications: How To Engage Citizens & Increase Transparency Using The Latest Web 2.0 Technologies February 11 – 12, 2013 in Washington, DC ****Register by December 19th for an early-bird discount of $400!! WHY IS THIS EVENT ONE YOU CAN'T...

Michigan’s Department of Natural Resources (DNR) grew their stakeholder subscriptions more than 400% in less than one year, from 239,000 subscriptions to nearly 1 million. A recent survey of their communications subscribers showed that 95% felt the information the MI DNR provided was relevant and interesting information that they could use. Want to know how this department is achieving their communications success – and how that s...

GovDelivery 2013 Digital Communications Tour Sponsored by GovDelivery We’re bringing digital communication experts to you in 2013. If you’re interested in communications, digital government, and leveraging technology to serve your citizens and stakeholders, keep an eye out for upcoming events in your area. Events are free for all government employees. Hear from public sector experts, providing insightful perspectives and strategies...

Don’t Miss Your Chance To Save On This Must Attend Event Social Media for Government Communications: How To Engage Citizens & Increase Transparency Using The Latest Web 2.0 Technologies December 10-12, 2012 in Los Angeles, California **Register by October 12th to receive exceptional savings --- $400 off your registration!! *** Mention LinkedIn and you will receive an additional $200 off your registration! WHY IS THIS EVENT ONE YOU CA...

Objectives »» Identify legal issues associated with using social media to gather information »» Establish how an employer can effectively design and implement a written social media policy Description Social media is the source of all information. For a governmental employer it is a double-edged sword. On one side, it provides municipal employers with a wealth of information about prospective and current employees. On t...

Today organizations are adapting to changing customer service platforms. Citizens now look to Facebook, Twitter, search engines, online knowledgebases, email and live chat features before picking up the telephone to interact with government officials and private companies. It is crucial for government agencies to adapt their citizen engagement methods by embracing a multi-channel support approach. Please join us for this complimentary webinar....

Benefits Technology is driving organizations to reassess the way they work. Technology is allowing us to do things we have not been able to do before. Employees, partners and constituents have changing expectations of how they want to work with you. Are you listening? Resiliency is function of leadership. Learn to listen, live, and lead in the Networked Age. Leadership is communication. Gain an understanding of what the Networked Age means to...

Several agencies are making dramatic strides in developing approaches and systems that work for them in their citizen engagement efforts. The periodic sharing of these experiences and "best practices" is an important element of this government evolution. That is why this information-packed and interactive training is a must attend to help you transform the way you communicate with citizens. Hear practical advice, firsthand, from leading govern...

The popularity and possibilities that social recruiting have brought to the profession have caused HR and recruiting pros to take notice. This three-day event offers expert insight into best practices, current trends, metrics, and statistics on today’s talent pool and how to effectively leverage social recruiting strategies to find the best candidates. The summit will offer one full day of workshops and two conference days full of intera...

CALL CENTRES PROGRESSION TO A DIGITAL COMMUNICATION CENTRE Live Debate Round Table Case Studies Led By Expert Speakers Panel Sessions Customer management IQ is proud to be bring you our 7th Annual Call Centre Week Canada Summit. We are transitioning the event to just be once a year to bring you a bigger & more impactful group of speakers. Our focus will be to provide you with cutting edge insights and strategies from Directors of successfu...