Customer experience (CX) programs are important, but if they’re not rooted in and aligned with your agency’s mission, they are unfortunately of limited use. Without clear alignment with agency objectives, your CX efforts will not have organizational support and will likely be short-lived. For your CX programs to succeed, you need to understand how to build them to support your agency’s mission. Join us online Monday, June 10...

Hybrid cloud strategy allows agencies to determine which applications and data should reside on which areas of a hybrid cloud infrastructure. Simply, hybrid cloud defines what goes on public cloud infrastructure, and what goes on private cloud infrastructure. A hybrid cloud platform provides agencies many advantages to include greater flexibility, more deployment options, security, compliance, and ability to derive more value from existing inf...

An Overview of How Federal Benefits are Taxed FERS Annuity CSRS Annuity TSP Withdrawals from both Traditional and Roth TSP accounts Survivor Benefits Ed reviews how the IRS treats each of these items for Federal Employees. Other Tax Planning Topics to Consider The taxation of Social Security Benefits, how much the state you live in impacts your net amount of income, and which states have the highest and lowest property tax rates The 2017 Tax L...

When FBI Director Christopher Wray speaks publicly about the cyberthreat posed by the Chinese government to U.S. critical infrastructure, it is past time to take the danger seriously. “The PRC [People’s Republic of China] has made it clear that it considers every sector that makes our society run as fair game in its bid to dominate on the world stage, and that its plan is to land low blows against civilian infrastructure to try to...

How The Procurement Cycle Works In Government Contracting REGISTER HERE If you own a business that you want to expand from the commercial market to the government market, then this training session is for you. The government is the largest customer in the world and you should be selling your product or service to your country. Find out how you can expand your business by working with Uncle Sam. When: Thursday, June 6, 2024 NOTE: Unable to atte...

Prominent leaders from industry, national and regional regulatory bodies will gather for CSA’s free, one-day Virtual Cloud Trust Summit to discuss the top challenges for enterprises to achieve cloud assurance requirements in a world of rapidly changing technology and evolving requirements. Experts in the CSA Security, Trust, Assurance and Risk (STAR) program will deliver detailed information about how to use the STAR portfolio to rapidly...

What Government Agencies Do You Register With And Where To Find Them In Government Contracting REGISTER HERE Come join us weekly as we train and prepare you to capture government contracts. These sessions are designed to prepare those enrolled in the Certified Capture Manager (CCM) Program to prepare their businesses for success and to prepare them to become certified capture manager professionals. CLASS TIME: Every Thursday evening from 6pm...

Due to high demand and a limited number of spots, this event has reached capacity. Join F5 for this virtual lab and get your hands on the Next generation of BIG-IP software! In this hands-on lab, you will learn: How to manage BIG-IP Next data plane nodes using the Central Manager GUI How to deploy and operate applications What a classic BIG-IP migration to Next entails How to protect applications using security policy HA and Next data plane up...

On June 5, the U.S. Department of Energy (DOE) will virtually convene stakeholders to discuss the Affordable Home Energy Shot™—an ambitious initiative to reduce the upfront cost of upgrading a home by at least 50% while reducing energy bills by 20% within a decade. Nearly one in four households nationwide experience high energy burdens; as a result, more than 20% fell behind on their energy bills in 2022. These trends disproportion...