State and local governments are looking to the cloud for ways to improve services for and with citizens through open data initiatives, public safety modernization, education reform, citizen service improvements, and infrastructure programs. However, data centers remain critical to IT operations for many state and local governments, and a majority of workloads, such as legacy business applications and sensitive data, live on-premises. Many agen...

Knowledge 2019 is where extraordinary people come together to take work to the next level. Come and join the movement to learn how people like you are delivering modern digital workflows that unlock productivity and transform the employee and customer experience. Join world‑class companies as they share proven ideas and best practices on replacing old, fragmented processes with smarter and simpler ways of working.

Within many government organizations, critical and often customized applications developed decades ago keep operations running and hold much-needed data. These applications run on legacy systems and while the hardware is reliable now…they are quickly beyond end-of-life status. In addition, the source code for these applications is often not replicable, causing an expensive dilemma for the organization. If your agency is trying to figure...

State and local governments are looking to the cloud for ways to improve services for and with citizens through open data initiatives, public safety modernization, education reform, citizen service improvements, and infrastructure programs. However, data centers remain critical to IT operations for many state and local governments, and a majority of workloads, such as legacy business applications and sensitive data, live on-premises. Many agen...

Join BlackBerry for a webinar on how we are helping cities drive increased collaboration and public safety by providing secure solutions to manage crisis communications, inter-org secure communications, and collaboration and integrated management of endpoints. Internet of Things (IoT) represents an exponential increase in opportunity for modernization and increased public safety. Along with these opportunities, however, comes an exponential i...

State and local governments are looking to the cloud for ways to improve services for and with citizens through open data initiatives, public safety modernization, education reform, citizen service improvements, and infrastructure programs. However, data centers remain critical to IT operations for many state and local governments, and a majority of workloads, such as legacy business applications and sensitive data, live on-premises. Many agen...

Attend the most prominent knowledge management conference April 29 to May 3 and meet colleagues from around the world looking to leverage their organization’s largest asset – knowledge. Digital transformation and a range of innovations—from cloud platforms and robotic process automation to predictive algorithms, natural language processing, chatbots, and cognitive systems—are revolutionizing how employees share, discove...

The Service to the Citizen™: Champions of Change Program recognizes those public servants and their industry partners who demonstrate excellence in their delivery of services that impact the publics' lives. They will be recognized at an event on May 2, 2019 - in conjunction with Public Service Recognition Week at the Willard InterContinental.

Federal mandates that call for agencies to modernize and leverage data have ushered in a new era of accountability and action. But how do agency leaders build organizations that deliver on their mission and also comply with the President’s Management Agenda and policies like the Federal Data Strategy, OPEN Data Act and others? The mandates might be clear, but the path to success is not. How are you transforming the culture of analytics i...

2018 was a landmark policy year for government customer experience. With new legislation passed by Congress, clarifying guidance issued from OMB, and strong priorities set by the President, providing great experiences has never been more important in government. But with all these visions in place, how do federal leaders actually achieve tangible results around CX? Join Medallia on April 24 for a special half-day summit dedicated to the craft...