CALL CENTRES PROGRESSION TO A DIGITAL COMMUNICATION CENTRE Live Debate Round Table Case Studies Led By Expert Speakers Panel Sessions Customer management IQ is proud to be bring you our 7th Annual Call Centre Week Canada Summit. We are transitioning the event to just be once a year to bring you a bigger & more impactful group of speakers. Our focus will be to provide you with cutting edge insights and strategies from Directors of successfu...

How To Engage Your Employees And Citizens By Using The Latest Web 2.0 Technologies To Drive Communication Results Don’t miss the 23rd updated forum packed with the latest tools, tips and techniques to help you transform the way you communicate with your employees and citizens! KEY TAKE AWAYS Attend this seminar to learn how to capture the power of social media in your organization, along with helpful tools, tips and techniques to get sta...

PrivacyCampTO is an unconference happening in Toronto, Canada on digital privacy in the age of social medial ubiquity. Everyone is welcome: educators, techies, policymakers, students, academics, librarians and, of course, casual users. The goal of PrivacyCampTO are is to look at privacy issues relating to everyday users and everyday situations both practically and theoretically. In other words, privacy for everyone. Many of these areas have no...

The World Conference on Disaster Management (WCDM) is the pre-eminent conference of its kind - providing you with the opportunity to gain valuable education, training and best practices to assist you, your organization and your community mitigate, prepare for, respond to and recover from emergencies and disaster. The 20th WCDM will offer a unique and distinguished experience in a climate that fosters change. World Renowned Experts Learn from i...