Used to dealing with companies that distinguish themselves through superior customer engagement, today’s public has come to expect a level of customer experience to which most agencies haven’t been able to live up. However, the Obama administration’s prioritization of customer experience puts federal agencies in the challenging position of pushing to provide a first-class customer experience while meeting their unique missio...

In the coming fiscal year, the White House expects the federal government to spend some $7.5 billion on provisioned services like cloud computing. Four years removed from the unveiling of the Cloud First strategy, the question today isn’t whether agencies will transition services and critical systems to cloud, it’s when. Maximizing investment in the cloud requires a strategy that factors in risk, security, cost, agility and a hard...

Agencies across government are expanding their C-suites with a new kind of technology expert: the Chief Data Officer. Charged with helping agencies derive new insights from existing – and expanding – data sets, CDOs are primed to play a major role in the future of government technology. As Chief Data Officers work to define their new roles, they will face a suite of opportunities and challenges that will shape their day-to-day effo...

You are invited to join your colleagues at the 2015 Government Innovation Forum to focus on Enabling Secure and Agile Operations. This is your opportunity to engage the dialogue and learn how to secure and optimize agency business with: • Emerging technologies for government applications• Dynamic tools and strategies to address current cybersecurity threats• Proven approaches to advance cloud, mobile, and collaboration initiativ...

You are invited to join your colleagues at the 2015 Government Innovation Forum to focus on Enabling Secure and Agile Operations. This is your opportunity to engage the dialogue and learn how to secure and optimize agency business with: • Emerging technologies for government applications • Dynamic tools and strategies to address current cybersecurity threats • Proven approaches to advance cloud, mobile, and collaboration initia...

Many federal professionals know that they need to extract actionable information from the vast data repositories that their agencies maintain. Yet challenges exist in how to get at that data and use it for meaningful analysis and more informed decision-making. How can the federal workforce leverage the resources available to support its mission requirements? One way is to take advantage of the rapidly expanding set of technology and applicatio...

According to Gartner, 73% of the world’s enterprises are using or planning to adopt big data platforms and analytical tools to better understand their operations, outcomes, and opportunities. This megatrend is driven by the increasing awareness of public and private sector organizations that technology and expertise are essential to unlock the value of the data they use, regardless of format or source. Few enterprises benefit more from i...

The federal government occupies approximately 500,000 buildings worldwide, spending billions of dollars annually on operational costs alone. Yet some agencies are using technology in unique ways to curb energy consumption and realize efficiencies integral to the overall success of their missions. This panel would explore the government’s innovative efforts to maximize efficiencies through data analysis and data-driven technology. Join us...

The speed, size, variety, and complexity of today’s datasets are all increasing exponentially, creating major challenges for organizations and agencies that want to siphon out actionable intelligence and insight from the noise. Fortunately, new technologies now allow even enormous and unstructured datasets to be analyzed more quickly and effectively to benefit the mission, delivering better information for decision-making and fraud detec...

The 2014 Akamai Government Forum – June 5th in Washington D.C. at the Renaissance Hotel Secure computing is the IT architect of the future. The use of cloud technology is helping to streamline the way agencies operate and reshape the security landscape. Cloud security is accelerating the transformation of agency systems from something to be passively guarded into a suite of capabilities that offer government leaders opportunities to adju...