State and local governments have been adding digital channels for many services over the past decade, and the pandemic accelerated this shift. However, the lackluster customer experience in most online services has constrained end-user adoption — so the promise of digital government has yet to be realized by agencies or the residents they serve. In response, there's a new wave of innovation termed Government Customer Experience (CX) 2.0....

Join us for a lightning-round discussion with North Dakota State CIO Kuldip Mohanty. This quick conversation will touch on the challenges, emerging trends and initiatives shaping North Dakota’s gov tech landscape. Designed for private-sector professionals, this discussion will pinpoint opportunities, help fine-tune business strategies and validate sales and marketing activities. At the end of the conversation, ask CIO Mohanty your most p...

Modernizing health IT systems is critical to meeting changing beneficiary needs and user preferences in the digital age — enabling greater flexibility, efficiency and interoperability within and across Medicaid and health and human services programs. There is no one-size-fits all approach to modernization, leaving states with both the autonomy and challenge of pursuing the best path toward the outcomes they want to achieve. In this sessi...

Traditional cybersecurity practices are failing to detect threats that exist in the gaps of networks and cyber teams. Cyber tools are only alerting us to what we know, but do not indicate new security risks unique to individual agencies. With threat hunting, security risks can be identified throughout the entire network revealing gaps in your agency's security that common cyber tools miss. Join CybernetIQ and Carahsoft for our web series to di...

This event is now closed for registration. Join us at Microsoft Discovery Hour: Differentiate with AI-Powered Intelligent Apps to discover how to drive competitive advantages using cloud computing, data, and AI. During this free event, you’ll explore ways to modernize, build, deploy, and scale applications with speed, flexibility, and enterprise-grade security using Azure services for AI, containers, and databases. Explore real-life use...

Modern wireless and electromagnetic technologies continue to advance at a rapid and sustained pace. While the pace of technology advancement has been rapid, security against threats that exploit wireless devices and networks has not kept up. Data, operational information, intelligence, and intellectual property are under constant attack. Threats are increasing in both magnitude and consequence, and in parallel with a rising reliance on wireles...

Registration for this event is now closed Office of Inspector General (OIG) organizations are increasingly seeking modern, secure, cloud-based solutions to provide independent oversight and monitoring of agency audit cycles and event-driven inspections and investigations. Using a pre-built solution to accelerate this cloud journey helps deliver cost-effective custom applications with the speed and stability of commercial-off-the-shelf (COTS) p...

It’s often said the public sector’s greatest resource is its people, but in practice, recruiting, upskilling and maintaining a satisfied workforce is a complex endeavor. In the first part of this virtual series, we convene human resource experts to discuss the strategies they’re developing and implementing to handle government’s most precious resource.

Join us for an informative, live discussion as ClearGov customers share their budget transformation stories. Learn how local governments like yours have adopted cloud-based solutions to streamline, modernize, and strengthen the way they build and communicate their budgets. See firsthand how these local governments: Streamlined and modernized their budgeting approach for greater efficiency Eliminated spreadsheet errors and version control issue...

Truth is a function of time. The right decision made at the wrong time can be disastrous. Leaders must trust more than their gut to make good decisions in our increasingly complex environment. They need to trust the data and the algorithms that transformed it. How do we accelerate the trust required to make time relevant decisions in today’s logistics environment where first mover advantage can be decisive.