It’s happening, Trailblazer. We're bringing back the industry leaders, innovators, change makers and forward thinkers, unlocking connection as we navigate the future together. From marketing to commerce, digital experiences, communities, industries, and beyond, there’s something for everyone here. Skill up with hands-on training. Hear the latest insights and trends at luminary sessions and keynotes. Cross paths with like-minded pro...

This is the only event you attend that will give you the ability to meet and work with WBA members and executives from our wider network who are already engaged in programmes that are setting best practices and solving business problems for service providers, driving improvements in end-user experience, and leading acceleration and adoption of technologies across the wireless ecosystem. The event allows you to learn as well as influence develo...

The Smarter Service Executive Symposium is the industry’s premier event for leaders in service, support, and customer experience for the purpose of learning, networking, and progressing their business transformations. Our company-wide operating methodology recognizes the role and importance of service as it impacts customer centricity, satisfaction, loyalty, retention and the overall customer experience, while eliminating an isolation of...