While the accelerated transition to all things digital has been needed and welcomed in the Federal Government during the pandemic, it has brought on increasingly difficult security challenges. Distributed workforces, hybrid infrastructures and an abundance of virtual services have led to a rise in cyberattacks on agency data and networks. Now more than ever, government agencies need a quick way to implement a security strategy that is pervasiv...

Digital innovation and modernization has become a front and center priority for public sector contact centers. As the world adjusts to the tectonic shifts that have upended nearly every facet of communication now is the time for leaders to prioritize the digital engagement channels that citizens demand. Citizens have grown accustomed to digital communication and have shown a remarkable interest in finding their own answers.Join NICE CXone Prod...

The White House Executive Order on cybersecurity, issued in May following high-profile ransomware attacks on enterprises as varied as oil pipelines and healthcare, directs the federal government to “improve its efforts to identify, deter, protect against, detect, and respond to these actions and actors.” In response, the National Institute of Standards and Technology has already released guidance outlining security measures for cri...

When you launch new workloads and analytics in the cloud, you need to ensure your organization is taking the right steps to develop a data-driven strategy that will allow you to take advantage of the scale and efficiencies of the cloud while getting faster time to value from your investment in a data platform. IN THIS WEBINAR, YOU’LL LEARN FROM AN EXPERT ON OUR PROFESSIONAL SERVICES TEAM, THE BEST PRACTICES TO: Take the first steps to de...

Information Technology modernization has been a consistent goal for organizations across the Department of Defense. And when it comes to logistics, there is a huge opportunity to streamline and increase efficiency. The process to acquire, administrate, and manage materiel (military materials and equipment) has left them with multiple legacy systems and outdated infrastructure. These legacy systems are an example of the condition of many Defens...

The pandemic has given new meaning to “mission readiness” for the U.S. government. This includes strengthening Enterprise Resource Planning (ERP) systems – encompassing financial, supply chain, and human resource functions – to facilitate making complex decisions based on clean and consistent data. But agencies’ current ERPs can be monolithic and inflexible, incurring high costs and long lead times to make changes...

It is difficult to implement secure, performant, and cost-effective applications that also meet the needs of your users and operators. This webinar will discuss how on-premises application discovery and mapping does all this and more. Attend this webinar to learn about workload performance/cost comparison and the ability to proactively investigate your mission-critical workloads. Attendees will learn how to: Implement a strategy to map and ass...

As government organizations improve the maturity of their DevOps transformations, executive leaders are beginning to question how the people, process, culture and technology changes made during transformation are adding value to their agencies. With a streamlined organization and delivery process in place, why is it still so difficult to deliver innovative, new capabilities at the drop of a hat? What is the long-term value of the transformatio...

Adobe Digital Learning Webinar SeriesThe Future of Hybrid Learning With many organizations going through extraordinary change, remote learning has become a front and center focus. Now that many instructors and enablement teams moved everything online, creating an engaging virtual learning environment has never been more vital. Join our 8-part complimentary webinar series to learn how to create, deliver, and track exceptional online training f...

The importance of data isn’t new. What has changed is the ever-growing number of sources generating data, and how emerging technologies such as 5G and artificial intelligence are being used to unlock its value. Today data comes from everywhere – mobile devices, cloud-based software, IoT sensors, and more. According to an IDC InfoBrief released in May 2020, data created at the edge will grow 6x faster than that from other systems. J...