Reallocate and Refocus with Zero-Based Budgeting Gain a deeper understanding of your spend and reprioritize investments, setting you up for success. Let us show you how the powerful combination of zero-based budgeting and narrative reporting can move your business forward. How can finance teams plan for what’s ahead in an environment of constant change and disruption? Forward-thinking CFOs are accelerating their adoption of digital tools...

Improve Forecasting to Optimize Cash Flow In this environment, cash is king. Many organizations still have manual processes for cash forecasting. On the other hand, leading organizations leverage technology to improve collaboration between FP&A, Treasury, Financial Controllers and the operations. Learn how to automate cash forecasting, unlock value, and bring more certainty to cash flow management process. Let us show you how cash forecast...

Navigate a Crisis with Scenario Planning Every underlying assumption about “business as usual” is wrong. Scenario planning can help you visualize the future, plan for multiple scenarios, and assess how to respond. Let us show you how Oracle Cloud EPM Scenario Planning can shine a light on your path to growth. How can finance teams plan for what’s ahead in an environment of constant change and disruption? Forward-thinking CFOs...

If the Experience Economy has taught service leaders anything, it’s the importance of being resilient in the face of constant change. Hear an executive viewpoint on how to adapt your service strategy to dynamic customer signals so you can respond at their every point of need. Then dive right into our agenda, featuring our host Jay Baer, and industry expert Shep Hyken. Hear real-life success stories and lessons learned from Oracle CX Ser...

During this online event you will have the unique opportunity to hear from customer and Oracle experts, ask questions and share experiences with your peers from these other companies, Oracle Product Management & Product Development on Autonomous Database, Big Data, Data Warehousing, Analytics and General Data Management strategies and implementations. Listen to our customers during individual and panel sessions as well as some technical se...

During 2020 businesses and transactions are shifting to online, placing more emphasis on smart logistics. At the same time field service is experiencing higher demand but also new regulations of distance and remote activity. How can service operations adapt to this changing environment and utilise emerging technologies, intelligence and agile processes? In this webinar Oracle will share inspiration and best practices on field service strategy...

During 2020 businesses and transactions are shifting to online even quicker than before. In this environment service is key in facilitating the dialogue with customers and supporting all the steps on the digital journey; research, purchase, delivery, usage and advocacy.How can businesses take the leap of successfully adopting online as a channel and platform for dialogue and transaction and how can customer service be a revenue driving activi...

Automation of processes and optimisation of self-service are key when ensuring dialogue and direct support in moments of need. Freed up resources as a result of efficient self-service can be allocated to supporting customers in difficult situations.Equally, personalised and automated advice is proven to be extremely valuable when timely answers are needed and decisions are to be made.In this webinar Oracle will share advice and best practices...

Customer experience is today’s battlefield. How a customer feels after an interaction with a brand – be that through commerce, marketing, sales or a customer service centre - will have a significant impact on their future interactions with you. Deloitte reports that 88% of companies now prioritise customer experience in their contact centres. Considering the importance of this, we would like to introduce you to the concept of ...

Virtual Accounts are not a new concept, but they have become the recent buzzword in banking. And today, every bank has their own interpretation of what they are, and how they can capitalize on them. So, what exactly are Virtual Accounts? And how have they evolved over time to improve reconciliation and cash liquidity management – both of which are cornerstones of a well-oiled Treasury machine? What are some of today’s more progres...