Advanced Writing for the Web: Using Plain Language to Engage Citizens Class Format: One–Day Course Instructor: Leslie O'Flahavan, E–WRITE Date: Wednesday, February 17, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description You can't engage people unless you communicate in plain, down–to–ear...