The Magic of Exceptional Customer Service Class Format: Webinar Instructor: Doug Lipp Date: Wednesday, September 8, 2010 — CHANGED DATE Time: 1:00 – 2:30 PM ET Fee: Free Course Description Doug’s Walt Disney University training experience provides fascinating stories, unique insights, and invaluable lessons. Learn how certain skills, attitudes and behavior contribute to delivering exceptional customer service. Doug’s ac...

Join us for an informative technology symposium at the beautiful JJ Moakley Courthouse, in the heart of Boston's waterfront Seaport District. Learn how your organization can achieve enterprise-wide security with centralized management and complete visibility. Today's threats touch every area of the Enterprise - from email, to endpoints, to web gateways to servers. As attackers are adopting new techniques, the technology required to protect ou...

This event began in 2007 and has become the premier risk assessment conference for GIS specialists, emergency managers, geologists, state/local planners and the like. This year’s conference will include two and a half days of educational sessions, hands on training and one-of-a-kind networking opportunities. HAZUS is a multi-hazard risk assessment software tool that combines science, engineering, mathematical modeling and Geographic Info...

Make plans now to join over 300 other learning, education/training professionals from DoD, government, industry, and academia for the 10th Annual ADL ImplementationFest from 10-12 August 2010 at the Rosen Centre Hotel in Orlando, Florida. ImplementationFest is the premier event for the DoD training community hosted by the OSD Advanced Distributed Learning Initiative. It provides an opportunity to a unique gathering of military, government, ind...

Agile BI: Making Business Intelligence Work for the Organization Attendees of this webcast learned how: Organizational and IT managers can work closely together to accelerate BI project success by addressing the primary challenges across accessibility, technology, and financial barriers Changing demands and requirements are associated with evolving data warehousing and analytics needs Agile techniques can be utilized to enable tighter collabor...

WHO SHOULD ATTEND? Anyone who has an interest in learning or improving skills necessary to implement the Obama Labor Relations Executive Order. This includes HR practitioners, union officials, members of bargaining teams, legal staff, neutrals, and line managers. OVERVIEW OF TOPICS COVERED: - A close look at traditional or distributive bargaining and its limitations,- An in-depth review of win-win bargaining to include tools, techniques, and...

Learn the Fundamentals of Government Contracting The federal government procurement process presents a steep learning curve for individuals and companies new to the market. This seminar provides the essentials that will help you get a quick start on pursuing opportunities and growing your business. What You Will Learn: Structure of the federal government Federal budget process Federal buying cycle and selling approaches Key opportunities and t...

Join INPUT and our partner community members, Pathfinders International, LLC and AOC Key Solutions, Inc., as we provide you with the essentials to assess and validate opportunities, determine how and whether to begin a capture pursuit, and then effectively manage a proposal process to a successful completion. This INPUT education seminar is geared towards members and nonmembers who have already attended our Federal Fundamentals seminar, or who...

B2G Government Contractors networking event is a monthly recurring event at the J F Kennedy Center, every 3rd Thursday of the month. This is a high-level professional event hosted by Jennifer Schaus & Associates along with MAK Advisors. There is no cost to attend. http://JenniferSchaus3.eventbrite.com

Government I.T. Made Simple...A Study of the Government Case for Security, Virtualization & Storage Agenda: Keynote VIP Guest Speaker: Warren T. Bamford, Special Agent in-Charge (SAC) FBI’s Boston Field Office. IT Security & its’ ‘Happening Now’ impact on the Public Sector to reduce victimization & build security awareness. McAfee: Dave Marcus, Director, Security Research and Communications McAfee Labs McAf...