This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.

This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.

As federal agencies increasingly embrace Cloud Smart policies, multi-cloud infrastructures are fast becoming a critical tool in helping to meet rapidly evolving demands of the workforce and its customers. But migrating legacy applications into multiple clouds can be complex. It requires a plan: agility, security, scalability, and the ability to ensure continuity of operations are all equally important. As agencies adopt a multi-cloud approach,...

Digital transformation gives CIOs a unique opportunity to assert greater influence over business strategies and create new value. Exploiting this opportunity demands a new approach to building relationships and cooperating with your business stakeholders. Rather than reacting to business needs, strategic partners share a vision for how to move forward to achieve shared goals. In this first of a special three-part webinar series, Gartner expert...

2021 will be the most profitable, record setting year ever for Cybercriminals.Cybercrime Organization Indrik Spider has already leveraged Hades ransomware to collect a record payment of $40M.Carbon Spider used Darkside ransomware to execute the most impactful attack against critical infrastructure in U.S. history by crippling the Colonial Pipeline.Malware-as-a-service models are flourishing, enabling high degrees of proliferation, and lowering...

Welcome to our Federal Podcast Series with AWS and Carahsoft! Our podcast episodes focus on various solutions, relating to federal customers, that your organization cares about. "I may be biased here, but I think the most exciting benefit that comes with a custom app build is the opportunity it creates for innovation. To do something better. You aren't limited by the grid of choices that comes with off-the-shelf offerings. You can tailor a cus...

This demo explores aspects of project execution, reporting, and status. We will explore sample projects and track action items like risk and issues. You’ll see first-hand updates in the form of status reporting, while using visuals to understand outstanding and overdue tasks to ensure project success.

Enterprises face increasing pressure from internal and external stakeholders to pursue sustainable business practices, and global CIOs can take a lead role in addressing this demand. Digital sustainability uses information and technology (I&T) to enable ESG transparency, automation, accuracy and traceability. Sustainable technology is a framework to improve ESG. CIOs should lead digital sustainability (IT), amplify sustainable technology (...

Learn about cloud migration and modernization drivers, as well as industry trends that may impact how an organization chooses a cloud provider. We’ll review the benefits and capabilities of AWS as a platform for innovation, and how AWS supports Windows-based workloads. Register today to learn how SHI and AWS can support you with the following: Digital Transformation Cloud migration, modernization drivers, and industry trends impacting ho...

The changing landscape of national security continues to evolve and shape the communication tools both communities and federal government workers rely on every day. From fiber optics to foreign influences, the factors influencing information sharing are as plentiful as they are complex, and will undoubtedly continue to be a contentious topic of discussion. In this third installment of our 5G Futures series, join Nextgov, Defense One, and Route...