Now in its second year, SMi's Social Media within the Military and Defence Sector conference will once again showcase the latest initiatives in the use of Social Media for the Military and how this technology is helping military engagement, online communication, news broadcasting and online recruitment. Topics covered will include the latest on how Social Media is used as a psychological warfare weapon against adversaries in the ever-evolving...

Today organizations are adapting to changing customer service platforms. Citizens now look to Facebook, Twitter, search engines, online knowledgebases, email and live chat features before picking up the telephone to interact with government officials and private companies. It is crucial for government agencies to adapt their citizen engagement methods by embracing a multi-channel support approach. Please join us for this complimentary webinar....

Several agencies are making dramatic strides in developing approaches and systems that work for them in their citizen engagement efforts. The periodic sharing of these experiences and "best practices" is an important element of this government evolution. That is why this information-packed and interactive training is a must attend to help you transform the way you communicate with citizens. Hear practical advice, firsthand, from leading govern...

Social Media Internet Law Enforcement Richmond, Virginia, USA September 10-12, 2012 Chief Bryan T. Norwood and the men and women of the Richmond Police Department are our hosts. September 9th, 10th, 11th, and 12th, 2012 The SMILE Conference™ –> THE PURPOSE OF THIS CONFERENCE Adoption of social media by law enforcement is in a stage of exponential growth. Some law enforcement agencies have already experienced tremendous successes...

In the current environment, with dwindling resources and increased accountability, it’s never been more important use your funding in a way that provides the best value for the American taxpayer while allowing you to fully meet your agency’s mission.We can help! Please join us on June 12th for the National Technical Information Service (NTIS) and Office of Personnel Management Federal Solutions Open House: Doing More with Less. We...

The popularity and possibilities that social recruiting have brought to the profession have caused HR and recruiting pros to take notice. This three-day event offers expert insight into best practices, current trends, metrics, and statistics on today’s talent pool and how to effectively leverage social recruiting strategies to find the best candidates. The summit will offer one full day of workshops and two conference days full of intera...

CALL CENTRES PROGRESSION TO A DIGITAL COMMUNICATION CENTRE Live Debate Round Table Case Studies Led By Expert Speakers Panel Sessions Customer management IQ is proud to be bring you our 7th Annual Call Centre Week Canada Summit. We are transitioning the event to just be once a year to bring you a bigger & more impactful group of speakers. Our focus will be to provide you with cutting edge insights and strategies from Directors of successfu...

Finding experts quickly is a significant challenge that has not been solved by most organizations. Sales teams need to quickly find experts to staff projects and help with responses to RFPs. Consultants, developers, and support personnel need to quickly find experts to shorten their learning curve and response time. For organizations using Microsoft SharePoint Server 2010, User Profiles, My Sites and People Search offer a solution to this prob...

Process Innovation in the Mobile & Social Age (Appian World 2012, April 15-17, Reston Hyatt). As the region’s premier complimentary event in Business Process Management (BPM), this conference will bring together over 500 Business and IT professionals for in-depth discussions and presentations on emerging technologies and trends. Learn how the next frontiers of enterprise computing – mobility, cloud delivery and social collabora...

Join us to learn how Conservation International uses SharePoint for Internet Sites to manage their online presence. Get a first-hand account of how SharePoint can deliver a rich user interface as well as easy-to-use content management functionality. Alex Dinnouti, Director of Web Applications for Conservation International, will be sharing best practices and tips and will be responding live to audience questions. Attendees will learn: ·...