Government agencies require feedback from citizens and multiple other stakeholders to improve customer experience. Effective feedback systems require well thought-out survey questions to obtain valid data. A poor questionnaire will not enlighten decisions, and worse, it could generate bad data that misleads decision makers! The Survey Questionnaire Design Training Seminar was created to help agencies maximize the value derived from agency surv...

Government design shouldn't be stressful. Come to our Design Open House, meet our award-winning team, and discover ways to improve your design and print projects. • Learn about GPO's design, printing, and 508 compliant services• Tour our printing plant (10:00 am - 11:00 am)• Design review — bring your projects!

Are you looking for ways to redesign and refresh your website? Proven strategies for a mobile app? New ways to engage with your audiences using social media and video? Then this training is designed for you! Expand your reach and gain the involvement — and trust — of your audience by utilizing more impactful, compelling & relevant digital communications to relay your messages and information more effectively. Hear how other gov...

The Government Social Media Conference (GSMCON) is the only major government social media training event in the United States designed to educate local, regional, state and federal agencies on social media best practices. It’s simply the best learning experience around for social media contributors to learn practical skills for managing public sector issues. Collaborate with a network of state and local social media managers.Learn strat...

The 2018 Communications School is being held in Ft. Myers, Florida, June 19-21, 2018. The Communications School is the only event of its kind that provides invaluable networking opportunities and practical educational sessions to help government communicators increase their skills. The coveted NAGC Government Communicator of the Year Award is presented during the Communications School and honors an individual who has brought forth government...

April 17 -19, 2018 | Washington, DC How to engage your employees by utilizing cost-effective tools, measure effectiveness and achieve mission-critical results Pre-Training Workshop Day: Tuesday, April 17 Main Two Day Training: Wednesday, April 18 – Thursday, April 19 Tweet #ALI_GovComms In this 3-day interactive training, you'll have the opportunity to meet leading government communicators and learn first-hand how they developed their co...

The Women In Technology International (WITI) Summit, June 11-13, is the annual gathering of tech-savvy women, held in the heart of Silicon Valley. Executive women, entrepreneurs, and technology thought leaders from around the world converge to collaborate on innovative solutions to common business challenges; explore new business opportunities that underscore how technology is powering change; and build and expand strong connections in a welco...

Be a part of the largest gathering of government digital communications professionals at this year’s Digital Communications Summit. More than 1,000 government employees registered for our last year’s Summit. This year, expect inspirational keynotes from government leaders, sessions on how to tackle gov’s toughest challenges with communications best practices and deep dive workshops.

The SMILE Conference® is the leading training conference devoted to Social Media, the Internet and Law Enforcement initiatives. The SMILE Conference has pioneered the adoption of social media by law enforcement agencies across the world for public outreach, crime prevention, and forensics. In conjunction with the ConnectedCOPS™ blog, The SMILE Conference has become both the go-to and most trusted source by law enforcement agencies wo...

Discover how your government peers are using video, social, & digital channels to increase audience involvement & engagement to achieve mission objectives. Participate in your choice of 3 hands-on interactive pre-training workshops, and hear over 10 real-world case-studies from your government peers. Join an audience of 40 - 50 government communications, marketing, and public affairs professinoals as you benchmark best practices. You w...