About the NAGC Communications School The Communications School is the only event of its kind that provides invaluable networking opportunities and practical educational sessions to help government communicators increase their skills. The coveted NAGC Government Communicator of the Year Award is presented during the Communications School and honors an individual who has brought forth government's message with a high standard of professionalism...

2013 Digital Communications Tour Sponsored by GovDelivery We’re bringing digital communication experts to you in 2013. If you’re interested in communications, digital government, and leveraging technology to serve your citizens and stakeholders, keep an eye out for upcoming events in your area. Events are free for all government employees. Hear from public sector experts, providing insightful perspectives and strategies on governme...

2013 Digital Communications Tour Sponsored by GovDelivery We’re bringing digital communication experts to you in 2013. If you’re interested in communications, digital government, and leveraging technology to serve your citizens and stakeholders, keep an eye out for upcoming events in your area. Events are free for all government employees. Hear from public sector experts, providing insightful perspectives and strategies on governme...

Don’t Miss Your Chance To Save On This Must Attend Event Strategic Public Health Communications: How To Successfully Inform, Educate & Engage Your Audience Using The Latest Social Media & Traditional Communication Strategies March 11-14, 2013 in Washington, DC *** Mention LinkedIn and you will receive an additional $200 off your registration! WHY IS THIS EVENT ONE YOU CAN'T MISS? » 15 innovative speakers at your disposal to...

Objectives »» Learn how to identify different types of crises and the specific challenges they present »» Understand how to develop and implement a crisis communications plan »» Know what it takes to be an effective spokesperson for your organization Description Institutional reputations take years to build – and can be undone in minutes if leaders are not prepared to manage crises. This workshop uses...

Don’t miss this All-Star speaker lineup, information-packed, interactive forum – designed to help you transform the way you communicate with your citizens! Social Media for Government Communications: How To Engage Citizens & Increase Transparency Using The Latest Web 2.0 Technologies February 11 – 12, 2013 in Washington, DC ****Register by December 19th for an early-bird discount of $400!! WHY IS THIS EVENT ONE YOU CAN'T...

Michigan’s Department of Natural Resources (DNR) grew their stakeholder subscriptions more than 400% in less than one year, from 239,000 subscriptions to nearly 1 million. A recent survey of their communications subscribers showed that 95% felt the information the MI DNR provided was relevant and interesting information that they could use. Want to know how this department is achieving their communications success – and how that s...

Don’t Miss Your Chance To Save On This Must Attend Event Social Media for Government Communications: How To Engage Citizens & Increase Transparency Using The Latest Web 2.0 Technologies December 10-12, 2012 in Los Angeles, California **Register by October 12th to receive exceptional savings --- $400 off your registration!! *** Mention LinkedIn and you will receive an additional $200 off your registration! WHY IS THIS EVENT ONE YOU CA...

Objectives »» Identify legal issues associated with using social media to gather information »» Establish how an employer can effectively design and implement a written social media policy Description Social media is the source of all information. For a governmental employer it is a double-edged sword. On one side, it provides municipal employers with a wealth of information about prospective and current employees. On t...

Today organizations are adapting to changing customer service platforms. Citizens now look to Facebook, Twitter, search engines, online knowledgebases, email and live chat features before picking up the telephone to interact with government officials and private companies. It is crucial for government agencies to adapt their citizen engagement methods by embracing a multi-channel support approach. Please join us for this complimentary webinar....