Objectives »» Learn how to identify different types of crises and the specific challenges they present »» Understand how to develop and implement a crisis communications plan »» Know what it takes to be an effective spokesperson for your organization Description Institutional reputations take years to build – and can be undone in minutes if leaders are not prepared to manage crises. This workshop uses...

Don’t miss this All-Star speaker lineup, information-packed, interactive forum – designed to help you transform the way you communicate with your citizens! Social Media for Government Communications: How To Engage Citizens & Increase Transparency Using The Latest Web 2.0 Technologies February 11 – 12, 2013 in Washington, DC ****Register by December 19th for an early-bird discount of $400!! WHY IS THIS EVENT ONE YOU CAN'T...

Don’t Miss Your Chance To Save On This Must Attend Event Social Media for Government Communications: How To Engage Citizens & Increase Transparency Using The Latest Web 2.0 Technologies December 10-12, 2012 in Los Angeles, California **Register by October 12th to receive exceptional savings --- $400 off your registration!! *** Mention LinkedIn and you will receive an additional $200 off your registration! WHY IS THIS EVENT ONE YOU CA...

Objectives »» Identify legal issues associated with using social media to gather information »» Establish how an employer can effectively design and implement a written social media policy Description Social media is the source of all information. For a governmental employer it is a double-edged sword. On one side, it provides municipal employers with a wealth of information about prospective and current employees. On t...

Today organizations are adapting to changing customer service platforms. Citizens now look to Facebook, Twitter, search engines, online knowledgebases, email and live chat features before picking up the telephone to interact with government officials and private companies. It is crucial for government agencies to adapt their citizen engagement methods by embracing a multi-channel support approach. Please join us for this complimentary webinar....

Several agencies are making dramatic strides in developing approaches and systems that work for them in their citizen engagement efforts. The periodic sharing of these experiences and "best practices" is an important element of this government evolution. That is why this information-packed and interactive training is a must attend to help you transform the way you communicate with citizens. Hear practical advice, firsthand, from leading govern...

In the current environment, with dwindling resources and increased accountability, it’s never been more important use your funding in a way that provides the best value for the American taxpayer while allowing you to fully meet your agency’s mission.We can help! Please join us on June 12th for the National Technical Information Service (NTIS) and Office of Personnel Management Federal Solutions Open House: Doing More with Less. We...

The popularity and possibilities that social recruiting have brought to the profession have caused HR and recruiting pros to take notice. This three-day event offers expert insight into best practices, current trends, metrics, and statistics on today’s talent pool and how to effectively leverage social recruiting strategies to find the best candidates. The summit will offer one full day of workshops and two conference days full of intera...

Finding experts quickly is a significant challenge that has not been solved by most organizations. Sales teams need to quickly find experts to staff projects and help with responses to RFPs. Consultants, developers, and support personnel need to quickly find experts to shorten their learning curve and response time. For organizations using Microsoft SharePoint Server 2010, User Profiles, My Sites and People Search offer a solution to this prob...

Process Innovation in the Mobile & Social Age (Appian World 2012, April 15-17, Reston Hyatt). As the region’s premier complimentary event in Business Process Management (BPM), this conference will bring together over 500 Business and IT professionals for in-depth discussions and presentations on emerging technologies and trends. Learn how the next frontiers of enterprise computing – mobility, cloud delivery and social collabora...