Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer screen of our training leader as they walk you through some of our popular engagement features and functions within govDelivery. You will have the opportunity to ask questions and get live feedback on tips and best practices.

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer screen of our training leader as they walk you through some of our popular engagement features and functions within govDelivery. You will have the opportunity to ask questions and get live feedback on tips and best practices.

Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer screen of our training leader as they walk you through some of our popular engagement features and functions within govDelivery. You will have the opportunity to ask questions and get live feedback on tips and best practices.

Xperience the future of Experience Orchestration Genesys is setting a new standard for using technology to bring human understanding to customer experience — delighting customers and empowering agents. We’re creating the content you’ve told us you value most. Learn bold new ways to deliver the best digital experiences with Experience Orchestration. Learn from CX visionaries and experts: Genesys leadership keynotes, breakout...

Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer screen of our training leader as they walk you through some of our popular engagement features and functions within govDelivery. You will have the opportunity to ask questions and get live feedback on tips and best practices.

Designed for content publishers who would like a refresh on content creation, managers who would like to know more about how their team creates pages, and for those who want to learn how OpenCities can help you create easy-to-follow content your community needs. We begin with a step by step introduction to OpenCities with a focus on learning how to navigate the platform. Once you have a baseline understanding of the platform, we'll introduce b...

The GSA SmartPay Training Forum is the premier training event for charge card program managers. This 3-day virtual event will feature comprehensive training covering all aspects of how to successfully manage your charge card program. Continuous Learning Points (CLPs) will be available for many of the scheduled and on-demand courses. In addition, attendees will have the opportunity to complete the GSA SmartPay Program Certification (GSPC) by ta...

Overview of Reporting - Contract Payment Reporting Module This training class will cover preparation reporting required for CPRM Failure to ensure the CAF is appropriately included in all task order solicitation responses and subsequent task order awards, on a separate line item, may lead to contract non-compliance. It is critical to ensure CAF is paid to you by ordering contracting offices, so that you may in turn remit payment to GSA. Your O...

Do you have questions that only a skilled Subject Matter Expert on the Content Management System can answer? Sign up for our session and bring your own questions for Brian Pope to answer live.