In response to COVID-19, more services (like license renewals and permit applications) are being brought online than ever. But moving your intricate verification and approval process to new systems seems daunting. What are the most successful organizations doing to get there faster? According to Blake Morgan, nationally renowned customer experience futurist and best-selling author, the difference between success and failure in any digital tran...

When COVID-19 hit, it put government communicators to the ultimate test. They had to reach as many citizens as possible with critical updates even when there were multiple crises at once. Join us as we discuss how to put our recent crisis planning eBook into practice and use govDelivery to enhance reach and engage more people. Join us to: Dive deep into audience development, messaging, and measure impact to ensure community health and safety....

Join us for our weekly demo series where our product engineers will walk you through our suite of solutions. This week will focus on govDelivery, the most trusted marketing platform for government. The interactive presentation will showcase the integrated communications solution built to help government easily connect and engage citizens. Topics covered include: How you can reach and attract your audience via the Granicus Network Creating and...

Join us for our weekly demo series where our product engineers will walk you through our suite of solutions. This week will focus on Granicus govAccess, custom, user-friendly website design for government. The interactive presentation will showcase the website solution millions of citizens use to process payments, schedule appointments, renew licenses and find community information. Topics covered include: Improving Usability with Service Find...

When COVID-19 hit, it was all-consuming. Across the country, a majority of government communications continue to be COVID-19 related. The strongest communicators leverage multi-channel platforms, build their audience, enable distributed content creation with allies and partners, and use analytics and data to ensure the messages resonate. In this webinar, learn about the communications tools that are purpose-built for government and how to use...

While many government office doors will begin to open, citizens and residents will not feel comfortable coming to physical locations for some time. For state governments, this means a significant drop in revenue opportunities that come from license renewals, permit applications, and other revenue-generating services. For governments looking to offset this reduction, and the resulting decrease in revenue, they are bringing these critical servic...

Before COVID-19, most communities had a Sunshine Act (in California, The Brown Act) or equivalent that required councils to offer in-person options for public participation in civic meetings. Today, most cities, counties, and states have temporarily paused these requirements but conscientious councils still prefer to offer public participation, digitally or via video. Join this webinar to learn how local councils are setting the new standard f...

Local governments and citizens are being negatively impacted by COVID-19 in many ways. Leaders are looking for options to recover revenue to bolster shrinking budgets, motivate continued economic activity in their community, and ensure their residents can leverage their property for additional income when necessary. Join Granicus as they cover: How short-term vacation rentals can be a revenue recovery boon for your community How an effective s...

COVID-19 has reshaped board management and meetings processes. Boards and commissions now must be able to work together from their home offices. Get any questions answered during our interactive Q&A and find out what you can be doing now to set yourself up for successful virtual meetings today and moving forward. We will cover things like: Citizen portal and online applications Candidate appointment process management Board member term and...

CARES Act Funding has started flowing to state and local governments, and municipalities are working out how best to leverage this funding to address a wide range of needs, from transitioning services to virtual and online to communicating critical information to local constituents. And the emergency nature of CARES Act – as well as pending additional stimulus funding – is forcing government leaders to make decisions about how to a...