Whether it’s a hurricane, fire, insider threat or outdated systems, disaster can strike at any point for a government agency. However, even in times of crisis the government’s mission remains. Agencies need a robust business continuity and disaster recovery plan to ensure that vital government services are still working. But keeping those systems running isn’t as simple as having a backup drive somewhere. Instead, agencies ne...

Modernization can feel like an uphill battle in government. It's not that people don't want to make things better. It's just that they fall into thinking that change is not possible. But innovation is happening all the time. The key is to find ways to bring that innovation forward and use it as a catalyst for change. Join us online Wednesday, April 17 at 12 p.m. ET/9 a.m. PT as we discuss nine different ways innovation can transform your emplo...

Public surveys are a critical CX tool for gauging your services’ effectiveness and measuring constituent engagement. But if your surveys aren’t currently hitting the mark or providing the right insight, you’re missing out on important feedback from those you serve. Join us online Monday, April 15 at 4 p.m. ET/1 p.m. PT to hear from a government CX expert about how to ramp up the effectiveness of your public surveys.

When it comes to providing services for both employees and constituents, many agencies are working in the dark: They just don’t have any concrete idea of how those services are resonating with the intended users. Needless to say, that is not a good long-term strategy. That’s where data can help. Join us online Tuesday, Dec. 12 at 2 p.m. ET/11 a.m. PT to hear from experts at General Services Administration, Dept. of Veterans Affairs...

Join us online Wednesday, Nov. 29 at12 p.m. ET/9 a.m. PT We will discuss how to empower people, strategy and technology for the agency of the future. Specifically, you’ll learn: How technology can help drive mission success. What core skillsets agencies are looking for from their employees to create a more modern government. How agency leaders are prioritizing and strategizing to meet future mission objectives.

NextGen Virtual Summit: Skill Sets for the Modern Public Servant Wednesday, Oct. 25, 2023 10 a.m. ET/7 a.m. PT – 4 p.m. ET/1 p.m. PT Registration is open to everyone and there is no fee to register or attend. Attendees can earn up to 5 CPE credits.

Back in 2021, the Biden Administration released an Executive Order providing a vision for improving user experiences with government. So, where does that leave agencies almost two years later? Where are they in their journeys? Join us online Thursday, Sept. 21 from 2-2:45 p.m. ET/11-11:45 a.m. PT to hear from government and industry leaders about the frameworks they use to improve user experience.

From where you work has become a political hot potato. But the politicians aren’t the ones who are returning to the office and transitioning to more in-person work, you are. And we know that it hasn’t been an easy transition for some of you. A recent Federal Times survey found that half of federal employees have applied for a new job since 2021 when agencies were first formally told to initiate return-to-office plans in the wake of...

Given that there are only 24 hours in a day, what could you accomplish if you weren’t stuck doing low-value, repetitive stuff that eats away at your time? Probably a lot more. That’s where automation could be your biggest ally. Join us online Wednesday, Sept. 20, from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn from government and industry leaders about how automation can help increase your productivity and that of your workforce.