In 2017, the Chicago Police Department partnered with Zencity to help leadership make data-driven decisions by measuring, tracking, and analyzing critical aspects of public sentiment in real-time. These insights allowed leaders to address problems regarding trust, safety, and quality of life concerns at a more granular level, allowing them to tailor their approach to each community. Realizing the rich dataset this solution provided, the Depart...

New surveillance technology and smart analytics allow technology to supplement and sometimes even replace physical security guards. Deploying this technology has the potential to make a facility much more secure, but security experts have a tendency to neglect the most vulnerable areas because of local power or connectivity issues. In a world where the power grid is increasingly unreliable, we'll explore new technology solutions that allow for...

The pandemic was a driving force for agencies at every level of government in providing the necessary digital services to constituents and employees. Many agencies converted legacy processes in a matter of weeks that would have previously expected to take years. Now that improved processes are in place, how can agencies continue to expand their reach, propel innovation, and further drive digital services to be easily accessible, seamless, and...

Join this Fireside Chat to learn first-hand from Chief Customer Officer, Sarah Meyer and Chief Technology Officer, Rafail Portnoy of New York State Metropolitan Transportation Authority (MTA) around how they are using Slack to: Provide real-time response to riders as customer satisfaction issues occur Triage critical/non-critical IT incidents Collaborate externally with partners/vendors Create a unified customer and employee experience on a se...

The widespread sweep of COVID-19 threatened the heart and soul of every government: community. Now, as dust settles from the pandemic, every government is wide awake, ready to make a change. During key phases of transition like these, the best foot forward is the one that greets innovation. To make-up for the uncertainty of last year, we must rely on secure and effective technological solutions. Join Granicus, alongside an exclusive group of g...

Mobile phones have changed the way children are exploited and computers continue to be a problem in the fight against child exploitation. With the proliferation of Child Sexual Abuse Material (CSAM) today, investigators must use technology for good in the fight against child exploitation. Join this webinar to learn how technology is empowering front-line field investigators and lab examiners to respond quickly to CyberTips to execute search wa...

Cyber threat intelligence (CTI) represents a force multiplier for agencies and critical infrastructures looking to update their response and detection programs to deal with increasingly sophisticated advanced persistent threats. However, world-class CTI programs need to incorporate risk into all levels of the discussion to serve as decision and operational support platforms for cybersecurity professionals at all levels. Join us in learning how...

Every government and education organization needs to be prepared for a disaster recovery incident, it truly is a matter of "when" not "if." Disaster recovery is especially critical for government and education sectors as they provide critical services to the public and hold valuable information. So, are you prepared to recover from a ransomware attack? For the hurricane season? Or a power outage? For that matter, are you prepared for any disas...

Evolving technical demands onset by the pandemic have put major pressure on public safety and emergency services agencies, municipalities and many other stakeholders. Finding solutions to these challenges requires an ‘all-hands’ approach. Join Red Hat and Carahsoft online for Public Sector Network’s Building Safer Cities virtual event, where government and industry executives will examine relevant strategies for improved and...

Join Google Cloud and Carahsoft for a webinar to learn how to create virtual agents in Google Cloud with Google’s CCAI platform. A virtual agent can increase resident engagement and provide access to the latest information that residents need from the Government. The virtual agent can integrate with your existing systems to provide accurate information to your residents 24/7. It also has the capability to handle spikes in resident inquir...