Genesys and Carahsoft are excited to invite you to our Breakfast Briefing in Indianapolis. Get the chance to hear from Genesys experts and learn how agencies are improving their customer experience through Contact Center Modernization and preparing for the future of AI. Agenda - 9:00 - 9:30am Registration and Breakfast 9:30 - 9:45am Welcome 9:45am - 10:10 Genesys 101 10:10 - 11:00am Customer Panel Featuring: Indiana Bureau of Motor Vehicles 11...

Between creating content, hosting and deploying materials in a learning management system (LMS), and delivering interactive virtual classroom sessions, training course development can be timely, challenging, and costly for instructors and enablement teams. During this seminar, learn best practices and experience real examples of how you can streamline your training, learning, and webinar needs. Attendees will learn how to: Easily incorporate e...

Join Red Hat and your government peers for an interactive workshop focusing on how to improve your agency’s operations, while reducing costs through the industry’s only Hyperconverged Infrastructure (HCI). HCI enables agencies to adopt infrastructure and deploy mission critical applications in minutes. Red Hat Hyperconverged Infrastructure (RHHI) reduces capital expen­­ditures and operating expenses, by using the same serve...

Join VMware, Amazon Web Services (AWS), and SHI for a must-attend, government and education industry-specific workshop on January 17. Product experts will be discussing the key benefits of VMware Cloud on AWS such as: Accelerated innovation Leveraging existing VMware investments Achieving operational consistency Deploying a hybrid cloud environment without complexity Simplified operations Enhanced availability Attendees of this workshop will a...

Are you a Content Creator supporting the Intelligence Community (IC)? Join your IC peers to collaborate and gain new insights on efficiently creating digital content and delivering remarkable experiences. Explore the benefits of using Adobe tools as well as hearing directly from your peers on new ideas, best practices, tips and tricks, photography, graphic design, video and motion media, web design and development, cartography, publications, a...

Join Red Hat and your government peers for an interactive workshop focusing on how to improve your agency’s operations, while reducing costs through the industry’s only Hyperconverged Infrastructure (HCI). HCI enables agencies to adopt infrastructure and deploy mission critical applications in minutes. Red Hat Hyperconverged Infrastructure (RHHI) reduces capital expen­­ditures and operating expenses, by using the same serve...

Are your end users truly prepared to face today’s increasingly sophisticated cyberattacks? Many employees don’t understand critical topics such as phishing, ransomware, and security best practices — putting the federal government’s data, devices, and systems at risk. Fortunately, there is a solution — a comprehensive security awareness and training program. Join Proofpoint and GuidePoint Security to learn how your...

Please join us in discussing how Google can help governments operate more efficiently while leveraging innovation to better serve citizens. This road show will discuss the following topics:What is Google Cloud - a general overview of Google's cloud platformSecurity - How Google views security in the cloudApplication development in the cloudBridging the gap with hybrid cloudMachine learning - using cognitive computing to better serve the public...

Whether you're working in development or operations, containers are shifting the playing field in providing flexibility and agility. For state and local governments, though the benefits are obvious, the road forward may be unclear, Google Cloud can help.Join us as we dive into:How to think about containers with your VMWare environment todayGetting out of vendor lock and deploying containers anywhere you wantThe interim steps to start slowly co...

Uncover how the most effective government IT teams leverage Jira Service Desk to automate their IT service management (ITSM) process and achieve record-breaking mean-time-to-resolution (MTTR). Attendees will interact as teams in a simulated service desk environment and respond to incident scenarios with a streamlined ITSM toolchain including Atlassian's Jira Service Desk.Register for this complimentary Jira Service Desk workshop where attendee...