Technological advances are altering employee and citizen expectations. Hand-held devices allow users to obtain what they want, when they want it and, in the desired format. Citizens are spending more time online than ever before and have come to expect equal service capabilities from government and the private sector. Modern technology has placed the digital customer experience front and center. The Digital Experience is the sum of digital int...

Data security threats continue to increase in number and sophistication. The growing use of collaborative technologies – from mobile devices and social media to virtualization and cloud computing – will continue to be one of the most significant factors impacting the security landscape. For these reasons, the federal government has increased efforts to minimize and prevent cyber security attacks, and will continue to place signific...

Recently, the National Institute of Standards and Technology (NIST) released the final Risk Management Framework (RMF) standard (SP800-37, Rev 2), an update to the Security Control Baselines (draft SP800-53, Rev 5), and a revision to the NIST Cyber Security Framework (CSF). RMF now requires an additional step, Preparation Step with 18 new Tasks, and the security control baselines families have increased from 18 to 21 to include more privacy an...

In 2018, the Department of Consumer and Regulatory Affairs (DCRA) embarked on a Digital Transformation journey called "Vision 2020," focused on technology enhancements to streamline processes and increase efficiency for their customers. The lessons learned and accomplishments achieved are applicable to Federal, State and Local governments nationwide. With the current public health emergency, DCRA temporarily closed their offices, and quickly p...

To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. New Date: 6/10/2020 As a follow-up to Digital Government Institute’s popular flagship E-Discovery, Records & Information Management Conference, government Records Management professionals will once again gather in June to network and continue the dialog about e-discovery, records and information management policies, appli...

To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. New Date: 6/3/2020 Changes continue in how the federal government operates and manages technology for improving service, including the Administration challenging government agencies to focus on effective ways to foster citizen engagement. DGI’s 20th Government Customer Experience Conference will explore the policies, applicat...

To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. New Date: 5/27/2020 The mission of the Federal Data Strategy is to leverage data as a strategic asset to grow the economy, promote transparency and increase effectiveness of the Federal Government. Key government officials have been developing a long-term, government-wide Federal Data Strategy to leverage government data to allow u...

To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. Cloud Computing continues to grow in importance in the public sector. Agency personnel responsible for developing and implementing cloud-based solutions — for implementing data center consolidation and other technology efficiencies — continue to look for opportunities to learn about the best technologies, configuration...

Cloud Computing continues to grow in importance in the public sector. Agency personnel responsible for developing and implementing cloud-based solutions -- for implementing data center consolidation and other technology efficiencies -- continue to look for opportunities to learn about the best technologies, configurations, service and deployment models and appropriate mix of cloud services -- based on their government agency requirements. Digi...

Recently, the National Institute of Standards and Technology (NIST) released the final Risk Management Framework (RMF) standard (SP800-37, Rev 2), an update to the Security Control Baselines (draft SP800-53, Rev 5), and a revision to the NIST Cyber Security Framework (CSF). RMF now requires an additional step, Preparation Step with 18 new Tasks, and the security control baselines families have increased from 18 to 21 to include more privacy an...