Government agencies require feedback from citizens and multiple other stakeholders to improve customer experience. Effective feedback systems require well thought-out survey questions to obtain valid data. A poor questionnaire will not enlighten decisions, and worse, it could generate bad data that misleads decision makers! The Survey Questionnaire Design Training Seminar was created to help agencies maximize the value derived from agency surv...

The intelligent use of artificial intelligence can make the management of records not only easier, but faster and more complete. Records management as a discipline has been around for many years. It’s well understood within government, yet still provides challenges and frustrations for many. Join us for this introductory session to learn how Artificial Intelligence (AI) can deliver simple yet highly effective RM tools to support agencies...

Within many government organizations, critical and often customized applications developed decades ago keep operations running and hold much-needed data. These applications run on legacy systems and while the hardware is reliable now…they are quickly beyond end-of-life status. In addition, the source code for these applications is often not replicable, causing an expensive dilemma for the organization. If your agency is trying to figure...

As volumes of big data grow rapidly, government agencies are looking to leverage federal big data to support their missions and improve overall program outcomes and performance. Government, however, still face issues in adopting a federal big data strategy: bandwidth, storage capacity, retrieval, security, computational power, and trained personnel. The greatest challenge for government organizations in managing big data lies in the ability to...

In recent years, the Federal Data Center Consolidation Initiative (FDCCI) has tasked Government agencies with consolidating Data Centers for reducing costs, improving efficiencies, promoting the use of Green IT, and creating an infrastructure that is fast, nimble and cost effective. Come hear from government and industry practitioners who are at the forefront of developing the next generation government data center. Attend this webinar and lea...

Few doubt the critical importance of trusted identity management in our cyber-focused world. As a nation and as individuals, we conduct our business using Internet- and increasingly, Cloud-based, services that demand reliable identity protection and management. As a society, we bank, shop, file tax returns, manage portfolios, check health information, apply for licenses and permits, enroll in courses, book planes/trains/and automobiles—j...