Generative AI (GenAI) technology gives technology and service provider CEOs an unprecedented opportunity to become operationally lean. This emerging technology can augment and/or automate tasks, workflows and processes in functions such as software engineering, marketing, sales and general administration. Technology and service provider CEOs must establish a concerted approach to addressing this opportunity to guide their organizations toward...

In the fast-evolving landscape of corporate technology leadership, CIOs stand at the forefront of adapting to dynamic trends that shape strategic domains, including business growth and innovation, generative AI and talent acquisition. While the key themes remain constant, the specifics and priorities are constantly shifting. What trends should you focus on in 2024? How does that impact your strategy and actions going forward? How are your peer...

During economic and social volatility, organizations achieve success through sustainable efficiency. Organizations must determine how to make the best possible use of new technology developments that could cause significant disruption over the next three years, such as generative AI, and embrace the connected workforce nature while remaining resilient. Join this complimentary webinar as Gartner expert Samantha Searle reveals the Gartner Top St...

Many fear that data is artificial intelligence's greatest weakness. Do you have enough data? Do you know the provenance and lineage? There are many proposed metrics to assure the data is ready, but have you considered that AI processes are not equal or even similar in many cases? AI-ready data is not about metrics and provenance as a standalone assessment. It is an ongoing experience, and if you fail to comprehend it, your data assurance may j...

Technology general managers know how to lead in good times and bad, but what about in between? Leading in the middle presents unique leadership challenges shaped by macroeconomics, business buyer behaviors and GenAI technologies. The leadership vision is a playbook for leading in the middle. While IT spending is resilient to recession, business demand and revenue generation reflect enterprise leaders' views on the economy and their future. 202...

The stakes for artificial intelligence (AI) are so high — geopolitically, economically and societally — that governments and enterprises alike must establish a determined approach to responsible innovation and policies. Gartner predicts that by 2027, the productivity value of AI will be recognized as a primary economic indicator of national power. The level of excitement for — and fear of — AI and generative AI (genAI)...

Generative AI (GenAI) has significantly raised organizations' awareness when it comes to the power of AI techniques. After a year of experimentation, 2024 is the year of action. AI engineering unites various disciplines from across the organization to tame the AI hype while providing a clearer path to value when operationalizing the combination of multiple AI techniques (including GenAI models). It also includes responsible AI, dealing with ri...

Generative AI (GenAI) should be seen by digital business executive leaders as a maturing technology that provides an enormous opportunity to create and dominate new market categories. However, many organizations establish GenAI policies or steering committees that focus too much on managing risks at the cost of innovating in a dynamic market. Leaders must strike the right balance between the broadest efforts possible to innovate with the need...

Even as executive leaders steer their organizations through digital transformation, the next transformational frontier looms in the boardroom itself. The continued integration of evolving and emerging technologies, such as generative AI, boardbots and decision intelligence, will greatly alter the nature of leadership. How far can we take technology? Is leadership as human as we like to think? This could push executive leaders in two contrastin...

According to Gartner research, 90% of robotic process automation (RPA) vendors will offer generative-AI-assisted automation by 2025. RPA continues to grow its footprint and remains a popular software market as organizations look to improve operational efficiency with tactical automation. This complimentary Gartner IT webinar will explore the findings of the Gartner 2023 Magic Quadrant for Robotic Process Automation to help IT application leade...