The last twelve months will go down in history as one of the most precarious years on record when it comes to public safety scheduling, crisis management and reporting. Hear directly from Danbury, Connecticut’s Deputy Fire Chief and staffing system administrator on how the city’s police and fire departments leverage automated scheduling technology to efficiently staff their workforce and to report and capture costs during protests,...

As government and education institutions move deeper into the era of cloud computing, one thing remains clear: There’s no silver bullet for organization-wide digital transformation. Red Hat and Amazon Web Services (AWS) have the capabilities to make it easier for customers to adopt containerization and deploy their applications. This webinar will walk you through how an IT organization can launch agile, cost-efficient, and top-performing...

The Connected Government Learner Experience is becoming a necessity in today’s reality. Government agencies have stringent learning requirements with minimal budgets and high security standards. Many are turning to Blackboard to find innovative ways to train their employees and connect with them in a remote FedRAMP-secure environment. Blackboard is a long-time, thought leader -delivering the Digital Connected Experience and we are here t...

State and local governments are under attack by malicious actors hungry for critical data within agency networks. 41% of state and local government employees reported an uptick in cyber-attacks in the past six months amidst a massive shift to remote work. As the pandemic continues to enlarge the attack surface with telwork, government will need stronger defenses to only allow trusted users in. Identity and access management technologies are c...

As many Americans are limiting contact and spending more time at home, state and local governments must go contactless and deliver essential, critical services digitally, and the pandemic has made it clear that governments need a “digital-first” mindset moving forward. Of particular, pressing interest? Unemployment benefits and services. While the current unemployment rate may not be as high as April spikes, hundreds of thousands s...

With social distancing guidelines in place during the COVID-19 pandemic, parole, probation, alternatives to incarceration programs and specialty/collaborative Court operations, all essential to the successful reintegration or transitioning populations, have become increasingly complicated in their operational methods. Community implications are far reaching as well, including impacts of recidivism, healthcare costs, homelessness, and substance...

There’s no question that state and local governments have witnessed massive changes over the last seven months. And, there’s no doubt that many of those changes are here to stay. For its sixth and final Virtual Town Hall in this year’s series, we’ll explore how state and local government workers are fairing across agencies and departments amid the massive changes and innovations that we’ve witnessed throughout 2020.

State and local governments have more data at their fingertips than ever before, enabling them to make more timely and precise decisions regarding their programs and services. In healthy economic times, governments can afford to sacrifice effectiveness and efficiency and still deliver high-level services. But, with tightening budgets and rising citizen expectations, it has never been more critical for governments to deliver relevant, effective...

As in almost every industry and discipline, the Covid-19 pandemic hit state and local governments hard. Some employees lacked tools for telework; many call centers faced backlogs, to name only a few of the challenges governments across the country faced this year. It’s clear: having a resiliency strategy to enable continuity of operations and minimize disruption is key when delivering essential services to citizens and delivering on the...

In this unprecedented moment, federal, state and local governments' missions are more important than ever. As agencies across the country operate with remote and in-person hybrid workforces, leaders must have the right technical solutions in place to keep pace with telework increases. How are agencies utilizing future networks and new technologies in the face of teleworking mandates? And how are federal, state and local IT communities collabo...